These Terms & Conditions apply to all services booked with Hair Club Group.

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Appointments

We recommend booking appointments in advance to secure your preferred time. Appointment times and durations are estimates and may vary depending on hair length, density, desired style and the service provided.

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Consultations

Some services may require a consultation before booking. This allows us to assess your hair and recommend the most suitable treatment.

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Pricing

Prices listed on our website and online booking platform may vary based on hair length, thickness, desired style and service complexity. Final pricing will be confirmed during consultation or before the service begins.

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Cancellations & rescheduling

If you need to cancel or reschedule your appointment, we kindly ask for at least 48 hours’ notice. Late cancellations or missed appointments may incur a fee.

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Late arrivals

If you arrive late, we may need to shorten or reschedule your appointment to avoid delays for other clients.

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Results

Hair results may vary depending on your hair type, condition, and previous treatments. During consultations, we will provide realistic expectations and recommendations.

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Personal belongings

While we take care to provide a comfortable environment, we cannot be responsible for the loss or damage of personal belongings brought into the salon.

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Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be published on this website.